Production AI Institute · Public record
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OpenAI · Commercial service

ChatGPT Business & Enterprise

No training by default

OpenAI says inputs and outputs from ChatGPT Business and Enterprise are not used to train or improve its models by default.

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Training use

Business workspace data is excluded from model training by default. An organisation can separately choose to share data through an explicit opt-in path.

How to opt out

No user opt-out is required for the stated baseline. Administrators should still confirm the workspace edition and any organisation-level sharing choices.

Private content

OpenAI says business data is encrypted at rest and in transit and is handled under its business terms and enterprise privacy commitments.

Retention

Retention controls vary by product, feature, and qualifying organisation; the cited business page does not give one universal period for every workspace.

Human review

The cited business pages focus on training and security commitments rather than one general statement covering every support, safety, and feedback path.

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