Cisco Webex AI Assistant
Cisco says Webex Assistant does not retain customer data for machine-learning training, and that Microsoft does not use Cisco customer content to improve Azure OpenAI models.
Cisco's reviewed disclosure says its third-party provider will not use customer content to improve Azure OpenAI models.
No training opt-out is required for the stated baseline. Administrators can enable or disable AI features and control which search sources the assistant can access.
Cisco says customer input is not retained after inference and Microsoft does not access, monitor, or store Cisco customer data. External-search connectors introduce the connected provider's separate handling.
Cisco states the general inference path is not retained after processing, but feature-specific records can persist. Control Hub documentation says post-call summaries and transcripts can be stored for a fixed 365-day duration.
Cisco says it involves humans in review, testing, and quality assurance of the underlying model; it does not say humans routinely review each customer inference.
Foundational reference pages for teams adopting, deploying, and operating production AI with inspectable controls.