Production AI Institute · Public record
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Dropbox · Commercial service

Dropbox Dash

Depends on improvement controls

Dropbox says it will not build generative AI models using customer content without consent, while Dash may use product-usage and interaction data to improve and fine-tune Dash subject to opt-out controls.

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Training use

Customer content is not used to build generative AI models without consent. Dash documentation says usage and interaction data may be used to improve and fine-tune Dash. Dropbox also states that no customer data is used for third-party model training.

How to opt out

Dash provides controls to opt out of using usage and interaction data for improvement and fine-tuning. Confirm the live admin and user controls in the account.

Private content

Dash limits LLM access to data authorized by the user and organisation. Trusted AI partners are described as not training on or retaining customer data beyond contractual windows.

Retention

Dropbox's AI Transparency Center lists a 90-day data-retention period for Dropbox Dash. Provider retention can also vary by vendor agreement.

Human review

Dash says it minimizes human review; the reviewed documentation does not say human review is categorically unavailable.

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