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Slack · Commercial service

AI in Slack

No generative-AI training

Slack says Customer Data is not used to train generative AI models unless the customer gives affirmative opt-in consent.

Training use

Slack states that Customer Data is not used to train generative AI models without affirmative opt-in consent.

How to opt out

The cited public posture is opt-in, not opt-out, for generative AI training on Customer Data.

Private content

Slack says AI in Slack stays within Slack's trust boundary and that third-party LLM providers do not have access to Customer Data.

Retention

The cited pages focus on model training and architecture rather than one concise retention period.

Human review

The cited pages focus on privacy architecture and data boundaries rather than one general human-review statement.