<- AI Data Use IndexNo customer-content training
Zoom · Commercial service
Zoom AI Companion
Zoom says it does not use customer audio, video, chat, screen sharing, attachments, or other communications-like customer content to train Zoom or third-party AI models.
Training use
Zoom's public AI Companion privacy materials state that customer content is not used for AI model training.
How to opt out
No opt-out is required for the stated customer-content training posture.
Private content
Zoom says employees may not access customer content unless authorized by the account owner or administrator, or required for legal, safety, or security reasons.
Retention
The public AI Companion materials explain handling by feature, but not one single product-wide retention period.
Human review
The cited materials explain employee-access conditions more clearly than a consumer-style human-review summary.