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https://www.productionai.institute/graph/events/evt-aiid-10

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Production AI Institute public record · AI Incident Database: Kronos Scheduling Algorithm Allegedly Caused Financial Issues for Starbucks Employees · observed 2019-06-01
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AI Incident Database: Kronos Scheduling Algorithm Allegedly Caused Financial Issues for Starbucks Employees

Kronos’s scheduling algorithm and its use by Starbucks managers allegedly negatively impacted financial and scheduling stability for Starbucks employees, which disadvantaged wage workers.

AI Incident Database · Incident 10

Operator lens (medium): inspect D2 (output validation), D6 (autonomy oversight).

Confidence
82%
Sources
3
Entities
3
Detected
detected 2655d ago

Event summary

Kronos’s scheduling algorithm and its use by Starbucks managers allegedly negatively impacted financial and scheduling stability for Starbucks employees, which disadvantaged wage workers.

D2D6

Linked entities

  • kronos

    organisation | 70%

  • starbucks

    organisation | 70%

  • starbucks-employees

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-aiid-kronos to ent-psf-d2maps to60%
ent-aiid-kronos to ent-psf-d2maps to60%
ent-aiid-kronos to ent-psf-d2maps to60%
ent-aiid-kronos to ent-psf-d6maps to60%
ent-aiid-kronos to ent-psf-d6maps to60%
ent-aiid-kronos to ent-psf-d6maps to60%

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Event dates

  • Happened 14 Aug 2014

  • Detected 1 June 2019

Sources

  • AI Incident Database - Incident 10

    secondary | checked 9 July 2026

    Open source
  • Kronos shift scheduling software a grind for Starbucks worker

    secondary | checked 1 June 2019

    Open source
  • Working Anything but 9 to 5

    primary | checked 1 June 2019

    Open source
Cite this record

"AI Incident Database: Kronos Scheduling Algorithm Allegedly Caused Financial Issues for Starbucks Employees." https://www.productionai.institute/graph/events/evt-aiid-10 (observed 2014-08-14; retrieved 2026-09-07). PAI.

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