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https://www.productionai.institute/graph/events/evt-aiid-1070

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Production AI Institute public record · bankinfosecurity.com: Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients · observed 2025-05-24
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bankinfosecurity.com: Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients

An AI-linked platform operated by Serviceaide exposed sensitive health data from Catholic Health, affecting 483,000 patients. The breach stemmed from a misconfigured Elasticsearch database used in Serviceaide’s agentic AI infrastructure. Exposed information included medical records, insurance details, and login credentials. While no misuse has been confirmed, the nature of the data has prompted regulatory scrutiny and legal investigations.

AI Incident Database · Incident 1070

Operator lens (medium): inspect D2 (output validation), D3 (data handling), D6 (autonomy oversight).

Confidence
82%
Sources
3
Entities
5
Detected
detected 421d ago

Event summary

An AI-linked platform operated by Serviceaide exposed sensitive health data from Catholic Health, affecting 483,000 patients. The breach stemmed from a misconfigured Elasticsearch database used in Serviceaide’s agentic AI infrastructure. Exposed information included medical records, insurance details, and login credentials. While no misuse has been confirmed, the nature of the data has prompted regulatory scrutiny and legal investigations.

D2D3D6D7D8

Linked entities

  • serviceaide

    organisation | 70%

  • patients-of-catholic-health

    organisation | 70%

  • catholic-health

    organisation | 70%

  • patients

    organisation | 70%

  • privacy

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-aiid-serviceaide to ent-psf-d2maps to60%
ent-aiid-serviceaide to ent-psf-d2maps to60%
ent-aiid-serviceaide to ent-psf-d2maps to60%
ent-aiid-serviceaide to ent-psf-d3maps to60%
ent-aiid-serviceaide to ent-psf-d3maps to60%
ent-aiid-serviceaide to ent-psf-d3maps to60%
ent-aiid-serviceaide to ent-psf-d6maps to60%
ent-aiid-serviceaide to ent-psf-d6maps to60%
ent-aiid-serviceaide to ent-psf-d6maps to60%
ent-aiid-serviceaide to ent-psf-d7maps to60%
ent-aiid-serviceaide to ent-psf-d7maps to60%
ent-aiid-serviceaide to ent-psf-d7maps to60%

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Event dates

  • Happened 9 May 2025

  • Detected 24 May 2025

Sources

  • Agentic AI Tech Firm Says Health Data Leak Affects 483,000

    secondary | checked 17 May 2025

    Open source
  • AI Incident Database - Incident 1070

    secondary | checked 9 July 2026

    Open source
  • SERVICEAIDE, INC Notice of Data Security Event May 5, 2025

    secondary | checked 17 May 2025

    Open source
Cite this record

"bankinfosecurity.com: Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients." https://www.productionai.institute/graph/events/evt-aiid-1070 (observed 2025-05-09; retrieved 2026-07-19). PAI.

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