AI Incident Database: OpenAI Allegedly Failed to Intervene in ChatGPT Conversations Preceding Montreal Web Developer Alice Carrier's Suicide
Kristie Carrier sued OpenAI and Sam Altman, alleging that her daughter Alice Carrier, a 24-year-old Montreal web developer who first used ChatGPT in 2023 for technical troubleshooting, later turned to the chatbot with suicidal thoughts and questions about suicide methods. The suit alleges ChatGPT mimicked a friend or therapist, criticized crisis hotlines, validated self-harm thoughts, and failed to trigger human review before Carrier died on July 2, 2025.
AI Incident Database · Incident 1535Operator lens (critical): inspect D2 (output validation), D6 (autonomy oversight), D8 (provider fallback).
Event summary
Kristie Carrier sued OpenAI and Sam Altman, alleging that her daughter Alice Carrier, a 24-year-old Montreal web developer who first used ChatGPT in 2023 for technical troubleshooting, later turned to the chatbot with suicidal thoughts and questions about suicide methods. The suit alleges ChatGPT mimicked a friend or therapist, criticized crisis hotlines, validated self-harm thoughts, and failed to trigger human review before Carrier died on July 2, 2025.
Linked entities
- OpenAI
vendor | 70%
- large-language-model-developers
organisation | 70%
- chatbot-developers
organisation | 70%
- openai-users
organisation | 70%
- kristie-carrier
organisation | 70%
- chatgpt-users-experiencing-suicidal-ideation
organisation | 70%
- chatgpt-users
organisation | 70%
- chatbot-users
organisation | 70%
- alice-carrier
organisation | 70%
Related graph edges
| Edge | Type | Confidence |
|---|---|---|
| ent-vendor-openai to ent-psf-d1 | maps to | 60% |
| ent-vendor-openai to ent-psf-d1 | maps to | 60% |
| ent-vendor-openai to ent-psf-d1 | maps to | 60% |
| ent-vendor-openai to ent-psf-d2 | maps to | 60% |
| ent-vendor-openai to ent-psf-d2 | maps to | 60% |
| ent-vendor-openai to ent-psf-d2 | maps to | 60% |
| ent-vendor-openai to ent-psf-d6 | maps to | 60% |
| ent-vendor-openai to ent-psf-d6 | maps to | 60% |
| ent-vendor-openai to ent-psf-d6 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d1 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d1 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d1 | maps to | 60% |