AI Incident Database: KPMG Report Allegedly Included Hallucinated Citations and Inaccurate Agentic AI Case Studies
In October 2025, KPMG published "Total Experience: Redefining Excellence in the Age of Agentic AI." GPTZero later reported that only five of 45 citations accurately matched their sources, while others contained flawed details. The pattern reportedly suggested an unverified LLM research tool, but the system and extent of AI involvement remain unconfirmed.
AI Incident Database · Incident 1563Operator lens (medium): inspect D2 (output validation), D6 (autonomy oversight).
Event summary
In October 2025, KPMG published "Total Experience: Redefining Excellence in the Age of Agentic AI." GPTZero later reported that only five of 45 citations accurately matched their sources, while others contained flawed details. The pattern reportedly suggested an unverified LLM research tool, but the system and extent of AI involvement remain unconfirmed.
Linked entities
- large-language-model-developers
organisation | 70%
- generative-ai-developers
organisation | 70%
- ai-research-tool-developers
organisation | 70%
- kpmg
organisation | 70%
- big-four-consulting-firms
organisation | 70%
- ubs
organisation | 70%
- transport-for-london
organisation | 70%
- transit-systems
organisation | 70%
- swiss-federal-railways
organisation | 70%
- researchers
organisation | 70%
- policy-analysts
organisation | 70%
- nhs-greater-manchester
organisation | 70%
- healthcare-organizations
organisation | 70%
- financial-institutions
organisation | 70%
- epistemic-integrity
organisation | 70%
Related graph edges
| Edge | Type | Confidence |
|---|---|---|
| ent-aiid-large-language-model-developers to ent-psf-d1 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d1 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d1 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d2 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d2 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d2 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d6 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d6 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d6 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d1 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d1 | maps to | 60% |
| ent-aiid-large-language-model-developers to ent-psf-d1 | maps to | 60% |