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https://www.productionai.institute/graph/events/evt-aiid-183

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Production AI Institute public record · AI Incident Database: Airbnb's Trustworthiness Algorithm Allegedly Banned Users without Explanation, and Discriminated against Sex Workers · observed 2022-09-17
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AI Incident Database: Airbnb's Trustworthiness Algorithm Allegedly Banned Users without Explanation, and Discriminated against Sex Workers

Airbnb allegedly considered publicly available data on users to gauge their trustworthiness via algorithmic assessment of personality and behavioral traits, resulting in unexplained bans and discriminatory bans against sex workers.

AI Incident Database · Incident 183

Operator lens (medium): inspect D1 (input boundary), D2 (output validation).

Confidence
82%
Sources
3
Entities
4
Detected
detected 1451d ago

Event summary

Airbnb allegedly considered publicly available data on users to gauge their trustworthiness via algorithmic assessment of personality and behavioral traits, resulting in unexplained bans and discriminatory bans against sex workers.

D1D2

Linked entities

  • airbnb

    organisation | 70%

  • trooly

    organisation | 70%

  • sex-workers

    organisation | 70%

  • airbnb-users

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-aiid-airbnb to ent-psf-d1maps to60%
ent-aiid-airbnb to ent-psf-d1maps to60%
ent-aiid-airbnb to ent-psf-d1maps to60%
ent-aiid-airbnb to ent-psf-d2maps to60%
ent-aiid-airbnb to ent-psf-d2maps to60%
ent-aiid-airbnb to ent-psf-d2maps to60%

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Event dates

  • Happened 1 July 2017

  • Detected 17 Sept 2022

Sources

  • AI Incident Database - Incident 183

    secondary | checked 9 July 2026

    Open source
  • EPIC Files Complaint with FTC about Airbnb’s Secret “Trustworthiness” Scores

    secondary | checked 17 May 2022

    Open source
  • Is Airbnb using an algorithm to ban users from the platform?

    secondary | checked 17 May 2022

    Open source
Cite this record

"AI Incident Database: Airbnb's Trustworthiness Algorithm Allegedly Banned Users without Explanation, and Discriminated against Sex Workers." https://www.productionai.institute/graph/events/evt-aiid-183 (observed 2017-07-01; retrieved 2026-09-07). PAI.

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