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https://www.productionai.institute/graph/events/evt-aiid-513

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Production AI Institute public record · AI Incident Database: ChatGPT Reportedly Banned by Italian Authority Due to OpenAI's Purported Lack of Legal Basis for Data Collection and Age Verification · observed 2024-11-19
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incident event
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AI Incident Database: ChatGPT Reportedly Banned by Italian Authority Due to OpenAI's Purported Lack of Legal Basis for Data Collection and Age Verification

Italy's data protection authority is reported to have temporarily limited OpenAI's processing of Italian users' data after alleging that ChatGPT lacked adequate notice and legal basis for large-scale personal data collection and processing used to train the system. The authority also cited a March 2023 data breach, possible processing of inaccurate personal data, and the absence of age-verification safeguards for children.

AI Incident Database · Incident 513

Operator lens (medium): inspect D1 (input boundary), D3 (data handling), D6 (autonomy oversight).

Confidence
82%
Sources
3
Entities
8
Detected
detected 607d ago

Event summary

Italy's data protection authority is reported to have temporarily limited OpenAI's processing of Italian users' data after alleging that ChatGPT lacked adequate notice and legal basis for large-scale personal data collection and processing used to train the system. The authority also cited a March 2023 data breach, possible processing of inaccurate personal data, and the absence of age-verification safeguards for children.

D1D3D6D7

Linked entities

  • OpenAI

    vendor | 70%

  • large-language-model-developers

    organisation | 70%

  • chatbot-developers

    organisation | 70%

  • privacy

    organisation | 70%

  • minors

    organisation | 70%

  • general-public-of-italy

    organisation | 70%

  • general-public

    organisation | 70%

  • minors-in-italy

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-vendor-openai to ent-psf-d1maps to60%
ent-vendor-openai to ent-psf-d1maps to60%
ent-vendor-openai to ent-psf-d1maps to60%
ent-vendor-openai to ent-psf-d2maps to60%
ent-vendor-openai to ent-psf-d2maps to60%
ent-vendor-openai to ent-psf-d2maps to60%
ent-vendor-openai to ent-psf-d6maps to60%
ent-vendor-openai to ent-psf-d6maps to60%
ent-vendor-openai to ent-psf-d6maps to60%
ent-aiid-large-language-model-developers to ent-psf-d1maps to60%
ent-aiid-large-language-model-developers to ent-psf-d1maps to60%
ent-aiid-large-language-model-developers to ent-psf-d1maps to60%

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Event dates

  • Happened 31 Mar 2023

  • Detected 19 Nov 2024

Sources

  • AI Incident Database - Incident 513

    secondary | checked 9 July 2026

    Open source
  • Italian privacy regulator bans ChatGPT

    secondary | checked 11 Apr 2023

    Open source
  • Italy restores ChatGPT after OpenAI responds to regulator

    primary | checked 3 May 2023

    Open source
Cite this record

"AI Incident Database: ChatGPT Reportedly Banned by Italian Authority Due to OpenAI's Purported Lack of Legal Basis for Data Collection and Age Verification." https://www.productionai.institute/graph/events/evt-aiid-513 (observed 2023-03-31; retrieved 2026-07-19). PAI.

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