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https://www.productionai.institute/graph/events/evt-aiid-619

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Production AI Institute public record · AI Incident Database: Rite Aid Facial Recognition Disproportionately Misidentified Minority Shoppers as Shoplifters · observed 2024-01-14
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AI Incident Database: Rite Aid Facial Recognition Disproportionately Misidentified Minority Shoppers as Shoplifters

Rite Aid used facial recognition technology from October 2012 to July 2020, allegedly leading to disproportionate misidentifications of women, Black, Latino, and Asian shoppers as "likely" shoplifters. The FTC settlement prohibits Rite Aid from using this technology in stores for five years.

AI Incident Database · Incident 619

Operator lens (medium): inspect D1 (input boundary), D2 (output validation), D6 (autonomy oversight).

Confidence
82%
Sources
3
Entities
5
Detected
detected 915d ago

Event summary

Rite Aid used facial recognition technology from October 2012 to July 2020, allegedly leading to disproportionate misidentifications of women, Black, Latino, and Asian shoppers as "likely" shoplifters. The FTC settlement prohibits Rite Aid from using this technology in stores for five years.

D1D2D6

Linked entities

  • unnamed

    organisation | 70%

  • rite-aid

    organisation | 70%

  • rite-aid-customers-who-were-women

    organisation | 70%

  • rite-aid-customers-who-were-minorities

    organisation | 70%

  • rite-aid-customers

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-aiid-unnamed to ent-psf-d1maps to60%
ent-aiid-unnamed to ent-psf-d1maps to60%
ent-aiid-unnamed to ent-psf-d1maps to60%
ent-aiid-unnamed to ent-psf-d2maps to60%
ent-aiid-unnamed to ent-psf-d2maps to60%
ent-aiid-unnamed to ent-psf-d2maps to60%
ent-aiid-unnamed to ent-psf-d6maps to60%
ent-aiid-unnamed to ent-psf-d6maps to60%
ent-aiid-unnamed to ent-psf-d6maps to60%
ent-aiid-unnamed to ent-psf-d2maps to60%
ent-aiid-unnamed to ent-psf-d2maps to60%
ent-aiid-unnamed to ent-psf-d2maps to60%

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Event dates

  • Happened 20 Dec 2023

  • Detected 14 Jan 2024

Sources

  • AI Incident Database - Incident 619

    secondary | checked 9 July 2026

    Open source
  • Rite Aid facial recognition misidentified Black, Latino and Asian people as ‘likely’ shoplifters

    primary | checked 20 Dec 2023

    Open source
  • Rite Aid’s ‘reckless’ use of facial recognition got it banned from using the technology in stores for five years

    secondary | checked 27 Dec 2023

    Open source
Cite this record

"AI Incident Database: Rite Aid Facial Recognition Disproportionately Misidentified Minority Shoppers as Shoplifters." https://www.productionai.institute/graph/events/evt-aiid-619 (observed 2023-12-20; retrieved 2026-07-17). PAI.

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