AI Incident Database - Incident 738
Source evidence cited by public records. This page shows where the source is used, its trust tier, and when it was last checked in the seed.
Records using this source
- department-for-work-and-pensions
entity | 17 July 2024 | 70%
department-for-work-and-pensions - organisation named in the AI Incident Database harm index.
- uk-general-public
entity | 17 July 2024 | 70%
uk-general-public - organisation named in the AI Incident Database harm index.
- uk-housing-benefit-claimants
entity | 17 July 2024 | 70%
uk-housing-benefit-claimants - organisation named in the AI Incident Database harm index.
- Department for Work and Pensions (DWP) Algorithm Wrongly Flags 200,000 for Housing Benefit Fraud
event | 17 July 2024 | 82%
A Department for Work and Pensions (DWP) algorithm wrongly flagged over 200,000 UK housing benefit claims as high risk, resulting in unnecessary investigations. Two-thirds of these flagged claims were legitimate, causing wasted public funds and stress for claimants. Despite initial success in a pilot, the algorithm's real-world performance fell short. This incident highlights the risks of overreliance on automated systems in welfare administration.