Production AI Institute · Public record
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Atlassian · Commercial service

Atlassian Rovo & Intelligence

Depends on contribution settings

Atlassian says customer inputs and outputs are not retained or used by third-party LLM providers for training, while Atlassian may use contributed metadata to fine-tune Atlassian-hosted open-source models subject to data contribution settings.

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Training use

A support article states that Rovo and Atlassian Intelligence customer data is never used to train, fine-tune, or improve AI models. Atlassian's AI Trust FAQ separately says metadata contribution for Atlassian-hosted open-source model fine-tuning is subject to data contribution settings.

How to opt out

Organisation admins can deactivate AI-powered features and should review current data contribution settings. Eligible Cloud Enterprise customers can request Atlassian-hosted-only LLM routing.

Private content

Rovo can process organisational content the user can already access, including connected third-party sources. Permissions and connector scope remain material even when third-party LLM providers operate under zero retention.

Retention

Atlassian says Chat and agents retain inputs and outputs for 30 days for safety and security; indexed connector content is stored to serve Search, Chat, and agents.

Human review

The reviewed sources focus on provider retention, contribution settings, and permissions rather than one general human-review statement.

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