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https://www.productionai.institute/graph/entities/aiid-microsoft-outlook-users

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Production AI Institute public record · microsoft-outlook-users · observed 2020-12-11
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microsoft-outlook-users

microsoft-outlook-users - organisation named in the AI Incident Database harm index.

Confidence
70%
Sources
2
Events
1
Observed
observed 2055d ago
microsoft-outlook-users

What changed

AlgorithmWatch tested spam filtering algorithms across Gmail, Yahoo, Outlook, GMX, and LaPoste. Their findings reportedly showed that Microsoft Outlook’s spam filter flagged emails based on specific keywords that led to racial and content-based biases blocking legitimate communications. Emails mentioning Nigeria or containing certain financial and sexual health terms were found to be disproportionately marked as spam.

  • Spam filters are efficient and uncontroversial. Until you look at them.https://algorithmwatch.org/en/story/spam-filters-outlook-spamassassin/
  • AI Incident Database - Incident 83https://incidentdatabase.ai/cite/83/

Timeline

  1. 11 Dec 2020AI Spam Filters Allegedly Block Legitimate Emails Based on Biased Keyword Detection
    Incident78%
    • Spam filters are efficient and uncontroversial. Until you look at them.https://algorithmwatch.org/en/story/spam-filters-outlook-spamassassin/
    • AI Incident Database - Incident 83https://incidentdatabase.ai/cite/83/

PSF mapping

No PSF domains are mapped to this entity in the current public record.

Source trail (2)

secondary · checked 9 July 2026

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secondary · checked 11 Dec 2020

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"microsoft-outlook-users." https://www.productionai.institute/graph/entities/aiid-microsoft-outlook-users (observed 2020-12-11; retrieved 2026-07-28). PAI.

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