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https://www.productionai.institute/graph/entities/aiid-services-australia

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Production AI Institute public record · services-australia · observed 2023-04-18
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services-australia

services-australia - organisation named in the AI Incident Database harm index.

Confidence
70%
Sources
2
Events
1
Observed
observed 1197d ago
services-australia

What changed

A Guardian journalist was able to verify their identity and gain access to their own Centrelink self-service account using AI-generated audio of their own voice along with their customer reference number, shortly after voiceprint was deployed for ID verification.

  • AI can fool voice recognition used to verify identity by Centrelink and Australian tax officehttps://www.theguardian.com/technology/2023/mar/16/voice-system-used-to-verify-identity-by-centrelink-can-be-fooled-by-ai
  • AI Incident Database - Incident 523https://incidentdatabase.ai/cite/523/

Timeline

  1. 18 Apr 2023Australian Journalist Able to Access Centrelink Account Using AI Audio of Own Voice
    Incident78%
    • AI can fool voice recognition used to verify identity by Centrelink and Australian tax officehttps://www.theguardian.com/technology/2023/mar/16/voice-system-used-to-verify-identity-by-centrelink-can-be-fooled-by-ai
    • AI Incident Database - Incident 523https://incidentdatabase.ai/cite/523/

PSF mapping

No PSF domains are mapped to this entity in the current public record.

Source trail (2)

primary · checked 18 Apr 2023

↗

secondary · checked 9 July 2026

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"services-australia." https://www.productionai.institute/graph/entities/aiid-services-australia (observed 2023-04-18; retrieved 2026-07-28). PAI.

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