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https://www.productionai.institute/graph/entities/incident-org-dpd

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Production AI Institute public record · DPD · observed 2024-01-01
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DPD

DPD — organisation named in the Production AI Institute incident registry.

Confidence
72%
Sources
2
Events
1
Observed
observed 981d ago
DPD

What changed

A DPD customer jailbroke the delivery company's AI chatbot, causing it to swear, criticise DPD's own service, and write a poem about how unhelpful it was. The interaction was posted on social media and went viral, generating significant negative press coverage for DPD.

  • DPD Chatbot Jailbroken to Criticise the Company — PAI incident recordhttps://www.productionai.institute/incidents/dpd-chatbot-jailbreak
  • BBC News — DPD customer jailbreaks delivery chatbothttps://www.bbc.com/news/technology-69368350

Timeline

  1. 1 Jan 2024DPD Chatbot Jailbroken to Criticise the Company
    Incident80%
    • DPD Chatbot Jailbroken to Criticise the Company — PAI incident recordhttps://www.productionai.institute/incidents/dpd-chatbot-jailbreak
    • BBC News — DPD customer jailbreaks delivery chatbothttps://www.bbc.com/news/technology-69368350

PSF mapping

D1D5

This entity's public record implicates D1-INPUT-BOUNDARY-REGISTER, D5-MODEL-CHANGE-GATE: inspect linked events and sources before changing production controls.

Source trail (2)

primary · checked 3 July 2026

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pai assessment · checked 3 July 2026

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Related records

Connected entities

standardPSF D1 — Input GovernancestandardPSF D5 — Deployment Safety

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"DPD." https://www.productionai.institute/graph/entities/incident-org-dpd (observed 2024-01-01; retrieved 2026-09-08). PAI.

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