Optum (UnitedHealth)
Optum (UnitedHealth) — organisation named in the Production AI Institute incident registry.
What changed
A widely used healthcare risk algorithm sold by Optum used healthcare spending as a proxy for health need. Because structural inequalities mean Black patients historically spent less on healthcare than equally sick white patients, the algorithm systematically underestimated the health needs of Blac…
Timeline
- 1 Jan 2019Optum Healthcare Algorithm Systematically Underprovided Care to Black PatientsIncident80%