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https://www.productionai.institute/graph/events/evt-aiid-102

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Production AI Institute public record · AI Incident Database: Personal voice assistants struggle with black voices, new study shows · observed 2022-02-16
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incident event
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AI Incident Database: Personal voice assistants struggle with black voices, new study shows

A study found that voice recognition tools from Apple, Amazon, Google, IBM, and Microsoft disproportionately made errors when transcribing black speakers.

AI Incident Database · Incident 102

Operator lens (medium): inspect D2 (output validation), D6 (autonomy oversight).

Confidence
82%
Sources
3
Entities
6
Detected
detected 1612d ago

Event summary

A study found that voice recognition tools from Apple, Amazon, Google, IBM, and Microsoft disproportionately made errors when transcribing black speakers.

D2D6

Linked entities

  • Microsoft

    vendor | 70%

  • ibm

    organisation | 70%

  • Google

    vendor | 70%

  • apple

    organisation | 70%

  • Amazon

    vendor | 70%

  • black-people

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-vendor-google to ent-psf-d1maps to60%
ent-vendor-google to ent-psf-d1maps to60%
ent-vendor-google to ent-psf-d1maps to60%
ent-vendor-google to ent-psf-d2maps to60%
ent-vendor-google to ent-psf-d2maps to60%
ent-vendor-google to ent-psf-d2maps to60%
ent-vendor-google to ent-psf-d4maps to60%
ent-vendor-google to ent-psf-d4maps to60%
ent-vendor-google to ent-psf-d4maps to60%
ent-vendor-google to ent-psf-d6maps to60%
ent-vendor-google to ent-psf-d6maps to60%
ent-vendor-google to ent-psf-d6maps to60%

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Event dates

  • Happened 23 Mar 2020

  • Detected 16 Feb 2022

Sources

  • AI Incident Database - Incident 102

    secondary | checked 9 July 2026

    Open source
  • Personal voice assistants struggle with black voices, new study shows

    secondary | checked 28 June 2021

    Open source
  • Racial disparities in automated speech recognition

    secondary | checked 16 Feb 2022

    Open source
Cite this record

"AI Incident Database: Personal voice assistants struggle with black voices, new study shows." https://www.productionai.institute/graph/events/evt-aiid-102 (observed 2020-03-23; retrieved 2026-07-17). PAI.

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