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https://www.productionai.institute/graph/events/evt-aiid-140

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Production AI Institute public record · AI Incident Database: University of Toronto's ProctorU Deployment Reportedly Disadvantaged BIPOC Students During Exam Check-Ins · observed 2021-10-25
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AI Incident Database: University of Toronto's ProctorU Deployment Reportedly Disadvantaged BIPOC Students During Exam Check-Ins

University of Toronto students reported that ProctorU and other online exam-monitoring services created discriminatory and stressful check-in experiences for BIPOC students during remote exams. One U of T student said ProctorU's identity-verification process often failed to recognize her passport, forcing manual checks and consuming exam check-in time. ProctorU said human proctors made final identity and integrity decisions.

AI Incident Database · Incident 140

Operator lens (medium): inspect D1 (input boundary), D2 (output validation), D6 (autonomy oversight).

Confidence
78%
Sources
2
Entities
7
Detected
detected 1728d ago

Event summary

University of Toronto students reported that ProctorU and other online exam-monitoring services created discriminatory and stressful check-in experiences for BIPOC students during remote exams. One U of T student said ProctorU's identity-verification process often failed to recognize her passport, forcing manual checks and consuming exam check-in time. ProctorU said human proctors made final identity and integrity decisions.

D1D2D6D8

Linked entities

  • proctoru

    organisation | 70%

  • university-of-toronto

    organisation | 70%

  • university-students

    organisation | 70%

  • university-of-toronto-students

    organisation | 70%

  • students

    organisation | 70%

  • educational-communities

    organisation | 70%

  • students-of-color

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-aiid-proctoru to ent-psf-d1maps to60%
ent-aiid-proctoru to ent-psf-d1maps to60%
ent-aiid-proctoru to ent-psf-d1maps to60%
ent-aiid-proctoru to ent-psf-d2maps to60%
ent-aiid-proctoru to ent-psf-d2maps to60%
ent-aiid-proctoru to ent-psf-d2maps to60%
ent-aiid-proctoru to ent-psf-d6maps to60%
ent-aiid-proctoru to ent-psf-d6maps to60%
ent-aiid-proctoru to ent-psf-d6maps to60%
ent-aiid-proctoru to ent-psf-d8maps to60%
ent-aiid-proctoru to ent-psf-d8maps to60%
ent-aiid-proctoru to ent-psf-d8maps to60%

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Event dates

  • Happened 1 June 2020

  • Detected 25 Oct 2021

Sources

  • AI Incident Database - Incident 140

    secondary | checked 9 July 2026

    Open source
  • BIPOC students face disadvantages with exam monitoring software at the University of Toronto

    secondary | checked 25 Oct 2021

    Open source
Cite this record

"AI Incident Database: University of Toronto's ProctorU Deployment Reportedly Disadvantaged BIPOC Students During Exam Check-Ins." https://www.productionai.institute/graph/events/evt-aiid-140 (observed 2020-06-01; retrieved 2026-07-19). PAI.

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