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https://www.productionai.institute/graph/events/evt-aiid-1510

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Production AI Institute public record · AI Incident Database: Meta AI Support Bot Reportedly Enabled Takeovers of High-Profile Instagram Accounts · observed 2026-06-23
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AI Incident Database: Meta AI Support Bot Reportedly Enabled Takeovers of High-Profile Instagram Accounts

Hackers reportedly used Meta's AI support chatbot to take over high-profile Instagram accounts by allegedly convincing it to change account email information and trigger recovery flows. Reported targets included the Barack Obama White House account; the account of John F. Bentivegna, the Chief Master Sergeant of the Space Force; Sephora's account; and app researcher Jane Manchun Wong. Meta said the issue had been resolved.

AI Incident Database · Incident 1510

Operator lens (medium): inspect D2 (output validation), D6 (autonomy oversight), D7 (tool permissions).

Confidence
82%
Sources
3
Entities
12
Detected
detected 28d ago

Event summary

Hackers reportedly used Meta's AI support chatbot to take over high-profile Instagram accounts by allegedly convincing it to change account email information and trigger recovery flows. Reported targets included the Barack Obama White House account; the account of John F. Bentivegna, the Chief Master Sergeant of the Space Force; Sephora's account; and app researcher Jane Manchun Wong. Meta said the issue had been resolved.

D2D6D7

Linked entities

  • Meta

    vendor | 70%

  • chatbot-developers

    organisation | 70%

  • large-language-model-developers

    organisation | 70%

  • hackers

    organisation | 70%

  • meta-users

    organisation | 70%

  • instagram-users

    organisation | 70%

  • jane-manchun-wong

    organisation | 70%

  • sephora

    organisation | 70%

  • john-f.-bentivegna

    organisation | 70%

  • barack-obama

    organisation | 70%

  • barack-obama-white-house-instagram-account

    organisation | 70%

  • privacy

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-aiid-large-language-model-developers to ent-psf-d1maps to60%
ent-aiid-large-language-model-developers to ent-psf-d1maps to60%
ent-aiid-large-language-model-developers to ent-psf-d1maps to60%
ent-aiid-large-language-model-developers to ent-psf-d2maps to60%
ent-aiid-large-language-model-developers to ent-psf-d2maps to60%
ent-aiid-large-language-model-developers to ent-psf-d2maps to60%
ent-aiid-large-language-model-developers to ent-psf-d6maps to60%
ent-aiid-large-language-model-developers to ent-psf-d6maps to60%
ent-aiid-large-language-model-developers to ent-psf-d6maps to60%
ent-vendor-meta to ent-psf-d1maps to60%
ent-vendor-meta to ent-psf-d1maps to60%
ent-vendor-meta to ent-psf-d1maps to60%

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Event dates

  • Happened 31 May 2026

  • Detected 23 June 2026

Sources

  • AI Incident Database - Incident 1510

    secondary | checked 9 July 2026

    Open source
  • Hackers Simply Asked Meta AI to Give Them Access to High-Profile Instagram Accounts. It Worked

    secondary | checked 4 June 2026

    Open source
  • Instagram AI chatbot tricked by hackers to give access to others' accounts

    primary | checked 23 June 2026

    Open source
Cite this record

"AI Incident Database: Meta AI Support Bot Reportedly Enabled Takeovers of High-Profile Instagram Accounts." https://www.productionai.institute/graph/events/evt-aiid-1510 (observed 2026-05-31; retrieved 2026-07-21). PAI.

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