meta-users

What changed

Hackers reportedly used Meta's AI support chatbot to take over high-profile Instagram accounts by allegedly convincing it to change account email information and trigger recovery flows. Reported targets included the Barack Obama White House account; the account of John F. Bentivegna, the Chief Master Sergeant of the Space Force; Sephora's account; and app researcher Jane Manchun Wong. Meta said the issue had been resolved.

Timeline

1. 23 June 2026Meta AI Support Bot Reportedly Enabled Takeovers of High-Profile Instagram Accounts
   Incident82%

   • Hackers Simply Asked Meta AI to Give Them Access to High-Profile Instagram Accounts. It Workedhttps://www.404media.co/hackers-simply-asked-meta-ai-to-give-them-access-to-high-profile-instagram-accounts-it-worked/
   • Instagram AI chatbot tricked by hackers to give access to others' accountshttps://www.bbc.com/news/articles/c98rzr72dpyo
   • AI Incident Database - Incident 1510https://incidentdatabase.ai/cite/1510/

   Hackers Simply Asked Meta AI to Give Them Access to High-Profile Instagram Accounts. It WorkedInstagram AI chatbot tricked by hackers to give access to others' accountsAI Incident Database - Incident 1510
2. 19 June 2026Meta Internal AI Agent Reportedly Gave Advice That Allegedly Exposed Sensitive Data to Unauthorized Employees
   Incident82%

   • A rogue AI led to a serious security incident at Metahttps://www.theverge.com/ai-artificial-intelligence/897528/meta-rogue-ai-agent-security-incident
   • Rogue AI Agent Triggers Emergency at Metahttps://futurism.com/artificial-intelligence/rogue-ai-agent-triggers-emergency-at-meta
   • AI Incident Database - Incident 1471https://incidentdatabase.ai/cite/1471/

   A rogue AI led to a serious security incident at MetaRogue AI Agent Triggers Emergency at MetaAI Incident Database - Incident 1471
3. 31 May 2026Meta's Automated Ad and Targeting Systems Reportedly Enabled Large-Scale Fraud Revenue
   Incident82%

   • Facebook’s fraud fileshttps://doctorow.medium.com/https-pluralistic-net-2025-11-08-faecebook-too-big-to-care-8b1923c0834f
   • Meta is earning a fortune on a deluge of fraudulent ads, documents showhttps://www.reuters.com/investigations/meta-is-earning-fortune-deluge-fraudulent-ads-documents-show-2025-11-06/
   • AI Incident Database - Incident 1268https://incidentdatabase.ai/cite/1268/

   Facebook’s fraud filesMeta is earning a fortune on a deluge of fraudulent ads, documents showAI Incident Database - Incident 1268
4. 11 May 2026Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots
   Incident82%

   • AI Therapy Bots Are Conducting 'Illegal Behavior,' Digital Rights Organizations Sayhttps://www.404media.co/ai-therapy-bots-meta-character-ai-ftc-complaint/
   • Pennsylvania sues Character.AI over claims chatbot posed as doctorhttps://www.npr.org/2026/05/05/nx-s1-5812861/characterai-chatbot-medical-advice-pennsylvania-lawsuit
   • AI Incident Database - Incident 1108https://incidentdatabase.ai/cite/1108/

   AI Therapy Bots Are Conducting 'Illegal Behavior,' Digital Rights Organizations SayPennsylvania sues Character.AI over claims chatbot posed as doctorAI Incident Database - Incident 1108
5. 11 May 2026Quantum AI and Related AI-Themed Investment Scams Reportedly Used Deepfake Endorsements and Spoofed Media Sites to Solicit Investments
   Incident82%

   • Which? finds deepfake investment scams on YouTubehttps://www.which.co.uk/news/article/which-finds-deepfake-investment-scams-on-youtube-aFPBo9E3Bk2K
   • We exposed a global AI scamhttps://www.which.co.uk/news/article/which-exposed-a-global-ai-scam-quantum-ai-a6E3T4Y5WHVc
   • AI Incident Database - Incident 1236https://incidentdatabase.ai/cite/1236/

   Which? finds deepfake investment scams on YouTubeWe exposed a global AI scamAI Incident Database - Incident 1236
6. 16 Mar 2026Meta AI Smart Glasses Reportedly Exposed Intimate User Imagery and Video to Human Reviewers in Kenya
   Incident82%

   • Subcontractors See Intimate Meta AI Visual Queries From Smart Glasseshttps://www.uploadvr.com/subcontractors-see-intimate-meta-ai-visual-queries-from-smart-glasses/
   • She Came Out of the Bathroom Naked, Employee Sayshttps://www.svd.se/a/K8nrV4/metas-ai-smart-glasses-and-data-privacy-concerns-workers-say-we-see-everything
   • AI Incident Database - Incident 1418https://incidentdatabase.ai/cite/1418/

   Subcontractors See Intimate Meta AI Visual Queries From Smart GlassesShe Came Out of the Bathroom Naked, Employee SaysAI Incident Database - Incident 1418
7. 8 Jan 2026Purportedly AI-Generated Deepfake Ads on Facebook Reportedly Impersonate Trump, Musk, Ocasio-Cortez, Warren, Sanders, and Leavitt to Promote Fraudulent Rebates
   Incident82%

   • Spam and Scams Proliferate in Facebook’s Political Adshttps://www.nytimes.com/2025/10/01/technology/facebooks-political-ads-deepfakes-scams.html
   • Meta Awash in Deepfake Scam Adshttps://www.techtransparencyproject.org/articles/meta-awash-in-deepfake-scam-ads
   • AI Incident Database - Incident 1223https://incidentdatabase.ai/cite/1223/

   Spam and Scams Proliferate in Facebook’s Political AdsMeta Awash in Deepfake Scam AdsAI Incident Database - Incident 1223
8. 20 Nov 2025Meta AI Bug in Deployed Service Reportedly Allowed Potential Access to Other Users' Prompts and Responses
   Incident82%

   • Meta fixes bug that could leak users’ AI prompts and generated contenthttps://techcrunch.com/2025/07/15/meta-fixes-bug-that-could-leak-users-ai-prompts-and-generated-content/
   • Meta AI had a privacy flaw that let users see other people's chats, hacker gets Rs 8.5 lakh for reporting ithttps://www.indiatoday.in/technology/news/story/meta-ai-had-a-privacy-flaw-that-let-users-see-other-peoples-chats-hacker-gets-rs-85-lakh-for-reporting-it-2756490-2025-07-16
   • AI Incident Database - Incident 1172https://incidentdatabase.ai/cite/1172/

   Meta fixes bug that could leak users’ AI prompts and generated contentMeta AI had a privacy flaw that let users see other people's chats, hacker gets Rs 8.5 lakh for reporting itAI Incident Database - Incident 1172
9. 22 Oct 2025Meta AI Reportedly Generated Purportedly False Claims Linking Activist Robby Starbuck to January 6th Riot, Prompting Defamation Lawsuit
   Incident82%

   • Activist Robby Starbuck Sues Meta Over AI Answers About Himhttps://www.wsj.com/tech/ai/activist-robby-starbuck-sues-meta-over-ai-answers-about-him-9eba5d8a
   • Starbuck v. Metahttps://www.dhillonlaw.com/lawsuits/starbuck-v-meta/
   • AI Incident Database - Incident 1247https://incidentdatabase.ai/cite/1247/

   Activist Robby Starbuck Sues Meta Over AI Answers About HimStarbuck v. MetaAI Incident Database - Incident 1247
10. 4 Oct 2025Meta Platforms Users Report Being Wrongfully Locked Out After Purported AI Moderation Flags Accounts for Child Exploitation Content
    Incident78%

    • Locked out of Instagram? Users who say they've been wrongfully suspended turn to 7 on Your Sidehttps://abc7.com/amp/post/instagram-users-say-been-wrongfully-suspended-app-turn-7-side/17264251/
    • AI Incident Database - Incident 1219https://incidentdatabase.ai/cite/1219/

    Locked out of Instagram? Users who say they've been wrongfully suspended turn to 7 on Your SideAI Incident Database - Incident 1219
11. 7 Sept 2025Meta User-Created AI Companions Allegedly Implicated in Facilitating Sexually Themed Conversations Involving Underage Personas
    Incident82%

    • Meta’s ‘Digital Companions’ Will Talk Sex With Users—Even Childrenhttps://www.wsj.com/tech/ai/meta-ai-chatbots-sex-a25311bf
    • Meta’s AI rules have let bots hold ‘sensual’ chats with kids, offer false medical infohttps://www.reuters.com/investigates/special-report/meta-ai-chatbot-guidelines/
    • AI Incident Database - Incident 1040https://incidentdatabase.ai/cite/1040/

    Meta’s ‘Digital Companions’ Will Talk Sex With Users—Even ChildrenMeta’s AI rules have let bots hold ‘sensual’ chats with kids, offer false medical infoAI Incident Database - Incident 1040
12. 19 June 2025Meta AI App Reportedly Publishes Personal Chats Without Users Fully Realizing
    Incident82%

    • Meta AI users confide on sex, God and Trump. Some don’t know it’s public.https://www.washingtonpost.com/technology/2025/06/13/meta-ai-privacy-users-chatbot/
    • Mark Zuckerberg has created the saddest place on the internet with Meta AI's public feedhttps://www.businessinsider.com/mark-zuckerberg-meta-ai-chatbot-discover-feed-depressing-why-2025-6
    • AI Incident Database - Incident 1101https://incidentdatabase.ai/cite/1101/

    Meta AI users confide on sex, God and Trump. Some don’t know it’s public.Mark Zuckerberg has created the saddest place on the internet with Meta AI's public feedAI Incident Database - Incident 1101

PSF mapping