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https://www.productionai.institute/graph/events/evt-aiid-981

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Production AI Institute public record · AI Incident Database: Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail · observed 2025-03-12
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AI Incident Database: Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

An Apple voicemail transcription system allegedly misinterpreted a message from Lookers Land Rover in Motherwell, Scotland, to 66-year-old customer Louise Littlejohn by inserting an explicit phrase and an insult. The original voicemail was a standard business message, but AI processing errors introduced offensive and misleading content into the text version.

AI Incident Database · Incident 981

Operator lens (medium): inspect D2 (output validation), D6 (autonomy oversight).

Confidence
78%
Sources
2
Entities
5
Detected
detected 493d ago

Event summary

An Apple voicemail transcription system allegedly misinterpreted a message from Lookers Land Rover in Motherwell, Scotland, to 66-year-old customer Louise Littlejohn by inserting an explicit phrase and an insult. The original voicemail was a standard business message, but AI processing errors introduced offensive and misleading content into the text version.

D2D6

Linked entities

  • apple

    organisation | 70%

  • lookers-land-rover

    organisation | 70%

  • louise-littlejohn

    organisation | 70%

  • lookers-land-rover-customers

    organisation | 70%

  • apple-customers

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-aiid-apple to ent-psf-d2maps to60%
ent-aiid-apple to ent-psf-d2maps to60%
ent-aiid-apple to ent-psf-d2maps to60%
ent-aiid-apple to ent-psf-d6maps to60%
ent-aiid-apple to ent-psf-d6maps to60%
ent-aiid-apple to ent-psf-d6maps to60%
ent-aiid-apple to ent-psf-d7maps to60%
ent-aiid-apple to ent-psf-d7maps to60%
ent-aiid-apple to ent-psf-d7maps to60%
ent-aiid-apple to ent-psf-d2maps to60%
ent-aiid-apple to ent-psf-d2maps to60%
ent-aiid-apple to ent-psf-d2maps to60%

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Event dates

  • Happened 5 Mar 2025

  • Detected 12 Mar 2025

Sources

  • AI Incident Database - Incident 981

    secondary | checked 9 July 2026

    Open source
  • Grandmother gets X-rated message after Apple AI fail

    primary | checked 12 Mar 2025

    Open source
Cite this record

"AI Incident Database: Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail." https://www.productionai.institute/graph/events/evt-aiid-981 (observed 2025-03-05; retrieved 2026-07-18). PAI.

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