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https://www.productionai.institute/graph/events/evt-incident-dpd-chatbot-jailbreak

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Production AI Institute public record · BBC: DPD Chatbot Jailbroken to Criticise the Company · observed 2024-01-01
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incident event
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BBC: DPD Chatbot Jailbroken to Criticise the Company

A DPD customer jailbroke the delivery company's AI chatbot, causing it to swear, criticise DPD's own service, and write a poem about how unhelpful it was. The interaction was posted on social media and went viral, generating significant negative press coverage for DPD.

Confidence
80%
Sources
2
Entities
1
Detected
detected 943d ago

Event summary

A DPD customer jailbroke the delivery company's AI chatbot, causing it to swear, criticise DPD's own service, and write a poem about how unhelpful it was. The interaction was posted on social media and went viral, generating significant negative press coverage for DPD.

D1D5

Linked entities

  • DPD

    organisation | 72%

Related graph edges

EdgeTypeConfidence
ent-org-dpd to ent-psf-d1maps to62%
ent-org-dpd to ent-psf-d5maps to62%

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Event dates

  • Happened 1 Jan 2024

  • Detected 1 Jan 2024

Sources

  • BBC News — DPD customer jailbreaks delivery chatbot

    primary | checked 3 July 2026

    Open source
  • DPD Chatbot Jailbroken to Criticise the Company — PAI incident record

    pai assessment | checked 3 July 2026

    Open source
Cite this record

"BBC: DPD Chatbot Jailbroken to Criticise the Company." https://www.productionai.institute/graph/events/evt-incident-dpd-chatbot-jailbreak (observed 2024-01-01; retrieved 2026-08-01). PAI.

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