McDonald's AI drive-thru bot accused of breaking biometrics privacy law
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- McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA
event | 25 Oct 2022 | 82%
McDonald's use of chatbot in its AI drive-through in Chicago was alleged in a lawsuit to have collected and processed voice data without user consent to predict customer information, which violated Illinois Biometric Information Privacy Act (BIPA).