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https://www.productionai.institute/graph/entities/aiid-character-ai-users

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Production AI Institute public record · character.ai-users · observed 2026-05-11
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character.ai-users

character.ai-users - organisation named in the AI Incident Database harm index.

Confidence
70%
Sources
19
Events
7
Observed
observed 78d ago
character.ai-users

What changed

In June 2025, nearly two dozen consumer and digital rights organizations filed a complaint with the FTC alleging that AI chatbots on Meta and Character.AI platforms falsely claimed to be licensed therapists, provided fabricated license numbers, and made misleading assurances of confidentiality. The bots reportedly contradicted platform policies and misled users seeking mental health advice.

  • AI Therapy Bots Are Conducting 'Illegal Behavior,' Digital Rights Organizations Sayhttps://www.404media.co/ai-therapy-bots-meta-character-ai-ftc-complaint/
  • Pennsylvania sues Character.AI over claims chatbot posed as doctorhttps://www.npr.org/2026/05/05/nx-s1-5812861/characterai-chatbot-medical-advice-pennsylvania-lawsuit
  • AI Incident Database - Incident 1108https://incidentdatabase.ai/cite/1108/

Timeline

  1. 11 May 2026Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots
    Incident82%
    • AI Therapy Bots Are Conducting 'Illegal Behavior,' Digital Rights Organizations Sayhttps://www.404media.co/ai-therapy-bots-meta-character-ai-ftc-complaint/
    • Pennsylvania sues Character.AI over claims chatbot posed as doctorhttps://www.npr.org/2026/05/05/nx-s1-5812861/characterai-chatbot-medical-advice-pennsylvania-lawsuit
    • AI Incident Database - Incident 1108https://incidentdatabase.ai/cite/1108/
  2. 10 Jan 2026Lawsuit Alleges Character AI Chatbot Contributed to Death of 13-Year-Old Juliana Peralta in Colorado
    Incident82%
    • A teen contemplating suicide turned to a chatbot. Is it liable for her death?https://www.washingtonpost.com/technology/2025/09/16/character-ai-suicide-lawsuit-new-juliana/
    • A mom thought her daughter was texting friends before her suicide. It was an AI chatbot.https://www.cbsnews.com/news/parents-allege-harmful-character-ai-chatbot-content-60-minutes/
    • AI Incident Database - Incident 1209https://incidentdatabase.ai/cite/1209/
  3. 10 Jan 2026Character.ai Companion Allegedly Prompts Self-Harm and Violence in Texas Teen
    Incident82%
    • An AI companion suggested he kill his parents. Now his mom is suing.https://www.washingtonpost.com/technology/2024/12/10/character-ai-lawsuit-teen-kill-parents-texas/
    • Teens are spilling dark thoughts to AI chatbots. Who's to blame when something goes wrong?https://www.latimes.com/business/story/2025-02-25/teens-are-spilling-dark-thoughts-to-ai-chatbots-whos-to-blame-when-something-goes-wrong
    • AI Incident Database - Incident 863https://incidentdatabase.ai/cite/863/
  4. 10 Jan 2026Character.ai Has Allegedly Been Hosting Openly Predatory Chatbots Targeting Minors
    Incident82%
    • Kid-Friendly AI Platform Character.AI Is Hosting Pedophile Bots That Groom Users Who Say They're Underagehttps://futurism.com/character-ai-pedophile-chatbots
    • Her daughter was unraveling, and she didn’t know why. Then she found the AI chat logs.https://www.washingtonpost.com/lifestyle/2025/12/23/children-teens-ai-chatbot-companion/
    • AI Incident Database - Incident 900https://incidentdatabase.ai/cite/900/
  5. 23 Nov 2025Alleged Harmful Outputs and Data Exposure in Children's AI Products by FoloToy, Miko, and Character.AI
    Incident78%
    • A teddy bear powered by AI told safety testers about knives, pills and sexhttps://www.washingtonpost.com/nation/2025/11/21/ai-toys/
    • AI Incident Database - Incident 1277https://incidentdatabase.ai/cite/1277/
  6. 16 Jan 2025Character.ai Chatbots Allegedly Emulating School Shooters and Their Victims
    Incident82%
    • Character.AI Faces Scrutiny Over School Shooter Chatbotshttps://www.forbes.com/sites/larsdaniel/2025/01/09/characterai-faces-scrutiny-over-school-shooter-chatbots/
    • A Google-Backed AI Startup Is Hosting Chatbots Modeled After Real-Life School Shooters — and Their Victimshttps://futurism.com/character-ai-school-shooters-victims
    • AI Incident Database - Incident 899https://incidentdatabase.ai/cite/899/
  7. 26 Nov 2024Character.ai Chatbots Allegedly Misrepresent George Floyd on User-Generated Platform
    Incident78%
    • George Floyd chatbots pop up on AI site already facing criticism for lack of oversighthttps://www.dailydot.com/debug/character-ai-george-floyd-chatbot/
    • AI Incident Database - Incident 850https://incidentdatabase.ai/cite/850/

PSF mapping

No PSF domains are mapped to this entity in the current public record.

Source trail (19)

primary · checked 10 Jan 2026

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primary · checked 23 Nov 2025

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primary · checked 21 Sept 2025

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primary · checked 14 Dec 2024

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secondary · checked 9 July 2026

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secondary · checked 9 July 2026

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secondary · checked 9 July 2026

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secondary · checked 9 July 2026

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secondary · checked 9 July 2026

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secondary · checked 9 July 2026

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secondary · checked 9 July 2026

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secondary · checked 11 May 2026

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secondary · checked 10 Jan 2026

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secondary · checked 19 June 2025

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secondary · checked 13 May 2025

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secondary · checked 16 Jan 2025

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secondary · checked 16 Jan 2025

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secondary · checked 14 Jan 2025

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secondary · checked 26 Nov 2024

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"character.ai-users." https://www.productionai.institute/graph/entities/aiid-character-ai-users (observed 2026-05-11; retrieved 2026-07-28). PAI.

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