road-users

What changed

A Serve Robotics delivery robot reportedly struck a glass bus shelter in Chicago's West Town neighborhood, shattering panels and scattering glass across the sidewalk. The company said all three sensor systems failed to detect the wall and later changed how its robots operate near bus shelters while updating their perception software and hardware.

Timeline

1. 4 July 2026Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass
   Incident78%

   • Food Delivery Robot Says Sorry For Smashing Bus Shelter In New Adhttps://blockclubchicago.org/2026/04/14/food-delivery-robot-says-sorry-for-smashing-bus-shelter-in-new-ad/
   • AI Incident Database - Incident 1567https://incidentdatabase.ai/cite/1567/

   Food Delivery Robot Says Sorry For Smashing Bus Shelter In New AdAI Incident Database - Incident 1567
2. 4 July 2026Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter
   Incident78%

   • Robots Gone Wild: Food Delivery Robots Smash 2 Bus Shelters In Chicagohttps://blockclubchicago.org/2026/03/25/robots-gone-wild-food-delivery-robots-smash-2-bus-shelters-in-chicago/
   • AI Incident Database - Incident 1568https://incidentdatabase.ai/cite/1568/

   Robots Gone Wild: Food Delivery Robots Smash 2 Bus Shelters In ChicagoAI Incident Database - Incident 1568
3. 29 June 2026Kalibrate Fuel Pricing Allegedly Enabled California Gas Station Operators to Coordinate Higher Pump Prices
   Incident82%

   • BP, Marathon, 7-Eleven, Walmart sued for allegedly using AI to boost California gas priceshttps://www.reuters.com/business/bp-marathon-7-eleven-walmart-sued-allegedly-using-ai-boost-california-gas-prices-2026-06-22/
   • AI is helping gas stations collude to raise California fuel prices, lawsuit sayshttps://apnews.com/article/gas-price-california-lawsuit-kalibrate-collusion-fbf2c03bb69b53da4ede72044ce5e41f
   • AI Incident Database - Incident 1559https://incidentdatabase.ai/cite/1559/

   BP, Marathon, 7-Eleven, Walmart sued for allegedly using AI to boost California gas pricesAI is helping gas stations collude to raise California fuel prices, lawsuit saysAI Incident Database - Incident 1559
4. 23 June 2026Waymo Robotaxi Reportedly Obstructed Ambulance Responding to Austin Mass Shooting
   Incident82%

   • Waymo robotaxi blocks EMS responding to Austin mass shootinghttps://www.axios.com/local/austin/2026/03/02/waymo-vehicle-blocks-ems-austin-mass-shooting
   • Austin officials say as many as 5 Waymos blocked first responders during mass shooting responsehttps://spectrumlocalnews.com/tx/south-texas-el-paso/news/2026/04/30/officials--5-waymos-blocked-first-responders-during-shooting
   • AI Incident Database - Incident 1543https://incidentdatabase.ai/cite/1543/

   Waymo robotaxi blocks EMS responding to Austin mass shootingAustin officials say as many as 5 Waymos blocked first responders during mass shooting responseAI Incident Database - Incident 1543
5. 23 June 2026Waymo Robotaxi Reportedly Entered Flooded San Antonio Roadway and Was Swept Into Waterway
   Incident82%

   • Waymo temporarily suspends San Antonio operations after vehicle swept away by floodwatershttps://www.fox7austin.com/news/waymo-car-swept-away-san-antonio-operations-suspended
   • Waymo recalls entire fleet after driverless car gets stuck in San Antonio flood watershttps://sanantonioreport.org/waymo-pauses-passenger-service-san-antonio-floods-recall/
   • AI Incident Database - Incident 1544https://incidentdatabase.ai/cite/1544/

   Waymo temporarily suspends San Antonio operations after vehicle swept away by floodwatersWaymo recalls entire fleet after driverless car gets stuck in San Antonio flood watersAI Incident Database - Incident 1544
6. 23 June 2026Waymo Robotaxis Reportedly Entered Closed Freeway Construction Zones in Arizona and California
   Incident82%

   • Waymo recalls nearly 3,900 robotaxis over risk of entering closed construction zoneshttps://www.reuters.com/legal/litigation/waymo-recall-over-3800-robotaxis-over-risk-entering-closed-construction-zones-2026-06-18/
   • Waymo recalls about 3,900 robotaxis after some drove into ‘freeway construction zones’https://www.cnbc.com/2026/06/18/waymo-nhtsa-voluntary-recall-robotaxis-entered-freeway-construction-zones.html
   • AI Incident Database - Incident 1547https://incidentdatabase.ai/cite/1547/

   Waymo recalls nearly 3,900 robotaxis over risk of entering closed construction zonesWaymo recalls about 3,900 robotaxis after some drove into ‘freeway construction zones’AI Incident Database - Incident 1547
7. 18 June 2026Two Waymo Robotaxis Allegedly Contributed to Bike-Lane Collision That Injured San Francisco Cyclist
   Incident78%

   • Suit by S.F. cyclist ‘doored’ by driverless Waymo says safety system failedhttps://www.sfchronicle.com/bayarea/article/s-f-cyclist-sues-waymo-doored-robotaxi-20385289.php
   • AI Incident Database - Incident 1537https://incidentdatabase.ai/cite/1537/

   Suit by S.F. cyclist ‘doored’ by driverless Waymo says safety system failedAI Incident Database - Incident 1537
8. 18 June 2026City of Zhuzhou in Hunan Suspended Hellobike Robotaxi Service After Vehicle Struck Two Pedestrians
   Incident82%

   • Chinese city suspends Hellobike's robotaxi operations after collision with pedestrianshttps://cnevpost.com/2025/12/16/chinese-city-suspends-hellobike-robotaxi-collision-pedestrians/
   • Hello robotaxi crash tests China's autonomous-driving rollout as liability questions lingerhttps://m.jiemian.com/article/13750947.html
   • AI Incident Database - Incident 1538https://incidentdatabase.ai/cite/1538/

   Chinese city suspends Hellobike's robotaxi operations after collision with pedestriansHello robotaxi crash tests China's autonomous-driving rollout as liability questions lingerAI Incident Database - Incident 1538
9. 18 June 2026Zoox Robotaxi Crossed Into Opposing Lane and Stopped Near Oncoming Traffic
   Incident82%

   • Amazon's Zoox to recall 332 US vehicles over software errorhttps://www.reuters.com/business/autos-transportation/amazons-zoox-recall-332-us-vehicles-over-software-error-nhtsa-says-2025-12-23/
   • Zoox issues software recall over lane crossingshttps://techcrunch.com/2025/12/23/zoox-issues-software-recall-over-lane-crossings/
   • AI Incident Database - Incident 1539https://incidentdatabase.ai/cite/1539/

   Amazon's Zoox to recall 332 US vehicles over software errorZoox issues software recall over lane crossingsAI Incident Database - Incident 1539
10. 18 June 2026Zoox Robotaxi Reportedly Collided with Open Car Door, Allegedly Injuring San Francisco Street Ambassador
    Incident78%

    • San Francisco Police Department investigating Zoox collision with a parked carhttps://techcrunch.com/2026/01/28/san-francisco-police-department-investigating-zoox-collision-with-a-parked-car/
    • AI Incident Database - Incident 1540https://incidentdatabase.ai/cite/1540/

    San Francisco Police Department investigating Zoox collision with a parked carAI Incident Database - Incident 1540
11. 18 June 2026Waymo Robotaxi Reportedly Entered Phoenix Light-Rail Tracks, Prompting Passenger to Exit
    Incident78%

    • Waymo passenger flees after car drives on Phoenix light rail trackshttps://www.azfamily.com/2026/01/08/waymo-passenger-flees-after-car-drives-phoenix-light-rail-tracks/
    • AI Incident Database - Incident 1541https://incidentdatabase.ai/cite/1541/

    Waymo passenger flees after car drives on Phoenix light rail tracksAI Incident Database - Incident 1541
12. 19 Apr 2026Baidu Apollo Go Robotaxis Stopped in Traffic During Reported System Failure in Wuhan, Stranding Some Passengers
    Incident82%

    • Robotaxi Outage in China Leaves Passengers Stranded on Highwayshttps://www.wired.com/story/robotaxi-outage-in-china-leaves-passengers-stuck-in-cars-on-highways/
    • 多辆“萝卜快跑”车辆突然停摆，武汉交警：初判系统故障，无人员受伤https://www.jiemian.com/article/14192649.html
    • AI Incident Database - Incident 1460https://incidentdatabase.ai/cite/1460/

    Robotaxi Outage in China Leaves Passengers Stranded on Highways多辆“萝卜快跑”车辆突然停摆，武汉交警：初判系统故障，无人员受伤AI Incident Database - Incident 1460

PSF mapping