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https://www.productionai.institute/graph/entities/aiid-scammers-impersonating-meta-support

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Production AI Institute public record · scammers-impersonating-meta-support · observed 2025-03-23
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scammers-impersonating-meta-support

scammers-impersonating-meta-support - organisation named in the AI Incident Database harm index.

Confidence
70%
Sources
3
Events
1
Observed
observed 492d ago
scammers-impersonating-meta-support

What changed

A phishing campaign has reportedly been impersonating Meta support using a fake chatbot interface to hijack Instagram Business accounts. Victims received emails claiming ad violations and were directed to a fraudulent site mimicking Meta's support. There, a simulated chatbot instructed users to add the attacker’s Authenticator app as a secure login method, enabling account takeover. It remains unclear whether the chatbot used AI or was human-operated via a bot-like interface…

  • Clickbait to Catastrophe: How a Fake Meta Email Leads to Password Plunderhttps://cofense.com/blog/clickbait-to-catastrophe-how-a-fake-meta-email-leads-to-password-plunder
  • New Phishing Scam Uses Fake Instagram Chatbot to Hijack Accountshttps://hackread.com/phishing-scam-fake-instagram-chatbots-hijack-accounts/
  • AI Incident Database - Incident 999https://incidentdatabase.ai/cite/999/

Timeline

  1. 23 Mar 2025Attackers Reportedly Deployed Simulated AI Support Chatbot to Trick Instagram Business Users into Adding Malicious 2FA Login
    Incident82%
    • Clickbait to Catastrophe: How a Fake Meta Email Leads to Password Plunderhttps://cofense.com/blog/clickbait-to-catastrophe-how-a-fake-meta-email-leads-to-password-plunder
    • New Phishing Scam Uses Fake Instagram Chatbot to Hijack Accountshttps://hackread.com/phishing-scam-fake-instagram-chatbots-hijack-accounts/
    • AI Incident Database - Incident 999https://incidentdatabase.ai/cite/999/

PSF mapping

No PSF domains are mapped to this entity in the current public record.

Source trail (3)

secondary · checked 9 July 2026

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secondary · checked 23 Mar 2025

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secondary · checked 23 Mar 2025

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"scammers-impersonating-meta-support." https://www.productionai.institute/graph/entities/aiid-scammers-impersonating-meta-support (observed 2025-03-23; retrieved 2026-07-28). PAI.

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