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https://www.productionai.institute/graph/events/evt-aiid-999

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Production AI Institute public record · AI Incident Database: Attackers Reportedly Deployed Simulated AI Support Chatbot to Trick Instagram Business Users into Adding Malicious 2FA Login · observed 2025-03-23
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AI Incident Database: Attackers Reportedly Deployed Simulated AI Support Chatbot to Trick Instagram Business Users into Adding Malicious 2FA Login

A phishing campaign has reportedly been impersonating Meta support using a fake chatbot interface to hijack Instagram Business accounts. Victims received emails claiming ad violations and were directed to a fraudulent site mimicking Meta's support. There, a simulated chatbot instructed users to add the attacker’s Authenticator app as a secure login method, enabling account takeover. It remains unclear whether the chatbot used AI or was human-operated via a bot-like interface…

AI Incident Database · Incident 999

Operator lens (medium): inspect D2 (output validation), D6 (autonomy oversight), D7 (tool permissions).

Confidence
82%
Sources
3
Entities
7
Detected
detected 482d ago

Event summary

A phishing campaign has reportedly been impersonating Meta support using a fake chatbot interface to hijack Instagram Business accounts. Victims received emails claiming ad violations and were directed to a fraudulent site mimicking Meta's support. There, a simulated chatbot instructed users to add the attacker’s Authenticator app as a secure login method, enabling account takeover. It remains unclear whether the chatbot used AI or was human-operated via a bot-like interface…

D2D6D7

Linked entities

  • generative-ai-developers

    organisation | 70%

  • scammers-impersonating-meta-support

    organisation | 70%

  • phishers

    organisation | 70%

  • scammers

    organisation | 70%

  • meta-users

    organisation | 70%

  • instagram-users

    organisation | 70%

  • instagram-business-users

    organisation | 70%

Related graph edges

EdgeTypeConfidence
ent-aiid-generative-ai-developers to ent-psf-d2maps to60%
ent-aiid-generative-ai-developers to ent-psf-d2maps to60%
ent-aiid-generative-ai-developers to ent-psf-d2maps to60%
ent-aiid-generative-ai-developers to ent-psf-d6maps to60%
ent-aiid-generative-ai-developers to ent-psf-d6maps to60%
ent-aiid-generative-ai-developers to ent-psf-d6maps to60%
ent-aiid-generative-ai-developers to ent-psf-d7maps to60%
ent-aiid-generative-ai-developers to ent-psf-d7maps to60%
ent-aiid-generative-ai-developers to ent-psf-d7maps to60%
ent-aiid-generative-ai-developers to ent-psf-d2maps to60%
ent-aiid-generative-ai-developers to ent-psf-d2maps to60%
ent-aiid-generative-ai-developers to ent-psf-d2maps to60%

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Event dates

  • Happened 12 Mar 2025

  • Detected 23 Mar 2025

Sources

  • AI Incident Database - Incident 999

    secondary | checked 9 July 2026

    Open source
  • Clickbait to Catastrophe: How a Fake Meta Email Leads to Password Plunder

    secondary | checked 23 Mar 2025

    Open source
  • New Phishing Scam Uses Fake Instagram Chatbot to Hijack Accounts

    secondary | checked 23 Mar 2025

    Open source
Cite this record

"AI Incident Database: Attackers Reportedly Deployed Simulated AI Support Chatbot to Trick Instagram Business Users into Adding Malicious 2FA Login." https://www.productionai.institute/graph/events/evt-aiid-999 (observed 2025-03-12; retrieved 2026-07-18). PAI.

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