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https://www.productionai.institute/graph/entities/aiid-shannon-carpenter

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Production AI Institute public record · shannon-carpenter · observed 2022-10-25
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shannon-carpenter

shannon-carpenter - organisation named in the AI Incident Database harm index.

Confidence
70%
Sources
3
Events
1
Observed
observed 1372d ago
shannon-carpenter

What changed

McDonald's use of chatbot in its AI drive-through in Chicago was alleged in a lawsuit to have collected and processed voice data without user consent to predict customer information, which violated Illinois Biometric Information Privacy Act (BIPA).

  • McDonald's AI drive-thru bot accused of breaking biometrics privacy lawhttps://www.theregister.com/2021/06/10/mcdonalds_ai_lawsuit/
  • McDonald’s faces lawsuit over its voice recognition technologyhttps://www.restaurantbusinessonline.com/technology/mcdonalds-faces-lawsuit-over-its-voice-recognition-technology
  • AI Incident Database - Incident 360https://incidentdatabase.ai/cite/360/

Timeline

  1. 25 Oct 2022McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA
    Incident82%
    • McDonald's AI drive-thru bot accused of breaking biometrics privacy lawhttps://www.theregister.com/2021/06/10/mcdonalds_ai_lawsuit/
    • McDonald’s faces lawsuit over its voice recognition technologyhttps://www.restaurantbusinessonline.com/technology/mcdonalds-faces-lawsuit-over-its-voice-recognition-technology
    • AI Incident Database - Incident 360https://incidentdatabase.ai/cite/360/

PSF mapping

No PSF domains are mapped to this entity in the current public record.

Source trail (3)

secondary · checked 9 July 2026

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secondary · checked 5 Oct 2022

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secondary · checked 24 Aug 2022

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"shannon-carpenter." https://www.productionai.institute/graph/entities/aiid-shannon-carpenter (observed 2022-10-25; retrieved 2026-07-28). PAI.

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