AI Incident Database - Incident 1401
Source evidence cited by public records. This page shows where the source is used, its trust tier, and when it was last checked in the seed.
Records using this source
- general-public
entity | 29 June 2026 | 70%
general-public - organisation named in the AI Incident Database harm index.
- general-public-of-washington-state
entity | 6 Apr 2026 | 70%
general-public-of-washington-state - organisation named in the AI Incident Database harm index.
- spanish-language-speakers
entity | 6 Apr 2026 | 70%
spanish-language-speakers - organisation named in the AI Incident Database harm index.
- washington-state-department-of-licensing
entity | 6 Apr 2026 | 70%
washington-state-department-of-licensing - organisation named in the AI Incident Database harm index.
- Washington State DOL's AI Phone System Reportedly Failed to Provide Spanish-Language Service to Callers Requesting Spanish
event | 6 Apr 2026 | 82%
For months, callers to the Washington State Department of Licensing who selected Spanish reportedly received AI-generated English responses spoken with a Spanish accent rather than actual Spanish-language service. The agency reportedly apologized and said staff configuration caused the error, which purportedly created accessibility problems for callers seeking language support.